The ultimate objective of this role is to evaluate, organize, align and train our Construction teams to grow beyond our current 5 MW installation capacity while maintaining our unwavering commitment to our values.

The Director of Construction is a member of the Leadership Team and is responsible for the oversight and management of the out-the-door to complete project cycle for all customers. The Director will directly manage our core Construction teams: Commercial and Residential Installation Crews. These teams are made up of long-tenured staff with role-based expertise, as well as new staff, just getting familiar with their role and TFS. The Director will also be a bridge between the Construction team and the Sales and Operation teams, working with those team Directors and ensuring the handoffs are seamless throughout the customer’s project. The partnership between these departments ensures that customer expectations are not only met, but exceeded on a regular basis. Delighted customers are what we seek. 

Key Responsibilities:

• Management for Commercial and Residential Crews

  • Implement and maintain safety procedures, compliance and trainings as the highest priority

  • Balance resources between commercial and residential as needed

  • Implement and organize process improvement & efficiency measures to ensure resources are use most effectively across teams/areas

  • Develop, document, advocate for and institute best practices/standards, processes, and procedures as necessary and appropriate across all relevant teams

  • Review and approve time off requests for employees in Comm & Res installation crews

  • Organize and participate in regular performance reviews with assistance and support from HR; provide guidance and professional development for employees

  • Act as co-lead on any tough discussions, corrective feedback, and plans of action
    
    

• Departments & Areas of Responsibility:

• Customer Communication

• Provide Comms team with any and all needed info to keep customers informed and thrilled

• Scheduling

• Balance resources along with scheduling coordinator

• Forecast installation schedule for all signed contracts 

• New Construction/Special Project Management 

• Works closely with Sales and Design to ensure smooth installation of these projects special projects

• Installation 

• Oversee training of new field staff 

• On-going professional development for field staff 

• Responsible for QC Program including regular checks and staff presentations 

• Maintain, build, and improve SOPs

• Responsible for Field Safety Program including field checks, training program, and ongoing improvements
  
  
  

Requirements:

• Strong management, leadership and interpersonal skills with the ability to communicate well both verbally and in writing.

• Track record of directing, measuring, and reporting progress towards project goals

• Experience managing teams to meet deadlines on time and on mission.

• Highly organized & have ability to multi-task and set priorities

• Strong competence with Computer including Excel, Word, e mail and web based applications

• Must be a problem solver, self-motivated and collaborative

• Able to resolve staffing issues, customer issues, or 3rd party issues that may arise

• Willingness to be coachable

• Efficiency – able to produce significant output with minimal waste

• Flexibility – adjusts quickly to changing priorities and conditions.

• Proactivity – acts without being told what to do. Brings new ideas to the process and procedures

• High Standards – expects personal performance to be nothing short of the best

• Current AZ driver license with good driving record

• Knowledge of solar a plus, but not required

What Matters to Us:

Our Values: It’s not just what we do, but how we do it. 

Take ownership:  Seek solutions, take initiative, continuously improve, act accountably, and think beyond your role  

Communicate:  Interact with empathy and thoughtful honesty

Nurture safety: Create safe physical and emotional spaces

Balance the stakeholder stool: Attend to interests of coworkers, customers, and company

Look forward: Plan with integrity for the long term and act with agility in the near term

Bring your joy: Delight our community with our craft and mission

Balancing the Stakeholder Stool:

Our coworkers are a critical piece of our mission; the Director will be responsible for developing the team and supporting the culture – training, coaching, inspiring and mentoring – in addition to delivering targeted construction goals. Culture extends beyond the direct construction function, and the Director will foster productive and collaborative relationships across the TFS leadership team. 

Our customers are another critical piece of our mission, and the Director must lead with a commitment to providing exemplary service, creating a customer-centric approach to installation and service as a trusted and reliable partner. The solar industry is changing almost daily (the solar-coster!). The Director must be in tune with the latest codes, tools, best practices and policies and leverage them to keep the teams on the leading edge of efficiency & quality procedures, strategy and performance for our customers and our community.

Our company must be profitable in order to deliver on our commitment to customers and coworkers, and our mission. A strong reputational and financial position is critical to keeping our costs low and taking advantage of opportunities to improve our competitive advantage. The Director will keep company health in the forefront of sales and strategic decision making. 

Candidates will be required to show proof of being fully vaccinated against COVID-19. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

THE DETAILS:

The Director of Operations will work out of our Tucson, Arizona office and warehouse. We offer a full set of benefits including health insurance, paid time off, profit share, employee solar program, and a path to ownership. 

MVD and background checks will be performed on all final candidates.Candidates will be required to show proof of being fully vaccinated against COVID-19. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

TFS is a locally-owned Tucson, AZ business since 2003, whose mission is to help individuals and businesses translate their environmental values into practical reality. Through promoting and implementing clean, renewable energy systems, our goal is to ensure that southern Arizona's natural resources are used efficiently and with respect for present and future needs. Committed to walking our talk, we live with the systems we install, make fuel-efficient transportation choices, and strive to do business with companies that hold values, standards and ethics in line with ours.