At TFS, we pride ourselves on delivering the most personable, custom tailored experience possible to each and every one of our customers. Making the switch to solar is a huge commitment, and we want the experience to be a fond, memorable one. As a business built on positive word of mouth, we know that happy people are happy to tell their story, so please read over a few pieces of feedback we have received online, as well as our Solar Stories testimonials and Case Studies!
YELP
Randy L.
5/5 Stars
5/20/2015
I've had two sets of panels installed on my house. In 2009 I interviewed Sun Power of AZ and TFS. I thought they were both well qualified, but ended up going with the smaller company (Sun Power) to help the "littler" guy. I believe Sun Power did a fine job and have had no issues to date with their equipment or installation.
In 2013 I decided to add 10 more panels to bring my net yearly use to approximately zero. I still wanted to stay local to benefit Tucson and to use a company that used installers that worked just for them. I went with TFS the second time. I couldn't be happier with the entire scope of the TFS job. They were courteous, communicated well, showed up on time, did exactly what was agreed upon and installed a professional looking system. After the job was finished I felt that TFS had given me a quality installation at a fair price. Despite the fact that they continuously monitor the performance of my system (it's not a leased system, so I'm not sure they need to do this), they've checked in on me yearly to see if I had any issues.
Additional point: During the TFS initial site inspection, the estimator quickly noted that a few of the Sun Power panels probably shaded a small portion of 6 other panels in late December. I told him he was correct. I liked the fact that this bugged him, and he wanted to correct it. Although I can't remember what he added to the cost to prevent the shading, I remember it being a minor amount. That small adjustment improved the output of my Sun Power panels 50% in late December/early January! I'm not sure other contractors would've cared about another installation or, if asked to correct the situation, would've charged anywhere near what TFS did. TFS is a for profit company, but I certainly get the feeling that is not their number one priority.
Solar City is making a big push around the country to install leased systems at no up-front out-of-pocket cost. Before going with such a large company that contracts out installations, I would ask that you include TFS in your bids. I believe TFS is trying to work with TEP to provide the same sort of lease system that Solar City would.
Bob M.
5/5 Stars
5/25/2014
I searched pretty hard to find someone to install a photovoltaic solar array. I didn't like the idea of not owning the array that would be installed on my house for many reasons. I selected TFS because of their thorough analysis of my needs and return on investment. I also selected TFS because they offered solar arrays from well-known manufacturers.
I selected panels manufactured by LG - a company that I expect will be around long enough to honor a 20 year warranty. The panels are very efficient, allowing me to install fewer panels on the roof, reducing wind and weight loads. The inverter and monitoring system are a great combination. I find myself checking the online reporting system daily if not more often! I have also shared the monitoring web site with family and friends.
I enjoyed working with the TFS staff - they walk the talk and are committed to doing their part to install sustainable energy solutions in the Tucson area.
Peter M.
5/5 Stars
1/25/2014
TFS is the only contractor that has worked on my house that deserves 5 stars. The installation was done on time and is extremely professional. We are producing more electricity than TFS promised and our system should pay for itself in a little over 4 years. We've had one minor problem with the system and TFS sent out a technician the same day we called to solve the problem. This company is one that truly deserves your business.